FAQ’s

  1. How long does it take to get a pair of eyeglasses? 

    Many types of eyeglasses we can have ready in 1 or 2 working days.  Some types of lenses or lens options may take a little longer, such as night driving glasses with the non-glare surface or shooting glasses with a customized tint, but we will certainly have them for you as quickly as possible.

  2. How much do eyeglasses cost?

    There are many factors that determine the price of a pair of eyeglasses, such as the type of lenses you require and the price of the frame you choose. There are also many types of eyeglasses including prescription sport glasses, prescription sunglasses, shooting glasses, computer glasses, night driving glasses, and others. We have very competitive prices and offer designer frames and free-form lens designs as well as a budget line frames and lenses. All of our eyeglasses come with a warranty and we will service the glasses as long as you have them.

  3. Do you have an eye doctor at your location?

    We do not have an eye doctor here; we make the eyeglasses after you have had your eye exam. So after your exam just ask for your prescription and bring it to us. We specialize in the prescription eyeglasses. You have so many options and we will help guide you to the best lenses and frames to suit your needs.

  4. Do you take insurance?

    Yes, we take a number of different types of vision insurances including (but not limited to): BCBS, Superior Vision, Davis Vision for Alcoa employees, many of the Eyemed vision plans, Humana (administered thru eyemed), and others. If you don’t see your plan listed, feel free to come by with your insurance card and we will be glad to see if yours is a plan we can take.

  5. Can you fix my broken glasses?

    ? We do many types of repairs here and also have spare parts that we can often times use to repair your glasses. In many cases if yours can’t be repaired we can put your lenses into another frame. About the only repair we don’t do on site is soldering.

  6. Do you have any sales going on?

    We do offer multiple pair discounts. We also have a large budget line of frames. From time to time we will offer coupons (you can check our website for any current coupons being offered).

  7. What discounts do you offer?

    We honor senior citizen, aarp, and military discounts as well as many insurance discount plans.

  8. Do you sell contact lenses?

    We do not sell contact lenses at this time.  If in the future we decide to sell contacts we will advertise the fact.

  9. What types of payment do you accept?

    We take cash, checks, Visa, MasterCard, Discover, and Care Credit.

  10. What happens if I can’t see through my new glasses?

    We guarantee that the glasses will be made to the doctor’s prescription.  If for some reason the doctor has to change your prescription within 60 days we will remake the lenses 1 time at no cost to you.